Returns will be issued as store credit ONLY.
- You must email us with your intent to return items within 5 days of receiving your order. You will receive an RA number to include in the return packaging. Original clear bag with SKU number and original tags MUST be included in your return. Failure to do so will result in 25% restocking fee.
- Returns must be received within 14 days of your delivery date to be eligible for a store credit refund.
- Returns must be scent free, unworn, unwashed, with all tags attached.
- Returns MUST include clear packaging with SKU sticker that the item came in, failure to provide the clear packaging will result in 25% restocking fee.
- Items that cannot be returned include the following: all skincare and cosmetics jewelry, hair accessories, shoes, handbags, bralettes, bodysuits, lingerie, swimwear, scarves, sunglasses, and leggings.
- Sale/Clearance items are also Final Sale, no returns.
- Shipping charges are non refundable.
- Customer is responsible for return shipping costs.
Where do I send my returns to?
Please send an email to email@example.com for return address.
How will I receive my store credit?
An email will be sent within 3 business days of receiving the returned item with your store credit code.
All defective merchandise must be reported within 5 days of receiving. Merchandise that has been worn or washed cannot be returned.
Please email firstname.lastname@example.org